surfs up is a snap on dog bandana. If the bandana is to big, it can be tied first and then snapped! All bandanas are handmade by me in Missouri so pattern and stitch placement may vary for each bandana! Every single bandana can be/is different!
There is a sizing tab at the top on the home page where you can find sizing of each bandana! It's recommended you measure your pups neck before purchasing and buy a bandana 1-2 inches bigger! I try to keep sizing as accurate as possible!
If your bandana gets dirty I recommend you hand wash with soap and water. Let it air dry and iron after wards, making sure to keep away from the snaps as they WILL melt!
As we are a very small business we currently do not accept refunds or exchanges. If you are not happy with what you have received though, please reach out! Also keep in mind we are not responsible for damages that occur after leaving the facility!
If you have questions regarding, anything contact me through instagram dm @sagepupco or email me firstname.lastname@example.org I check both multiple times a day!
processing time differs. But I will try and have your order shipped out before 2 weeks! Usually it doesn't take that long though! If you want to know an ETA reach out, I'll be happy to let you know your order status!
Thank you so so much for supporting a small business! Please make sure to tag me in pictures after receiving your products via instagram @sagepupco